Valenti is committed to customer satisfaction. If you have any questions during the ordering process, please email us at firstname.lastname@example.org. We are always happy to provide additional measurements or additional details on any of our products.
We do not accept returns, refunds, cancellations or exchanges unless the item was damaged upon receipt. In the event, the dress arrives in a damaged condition contact us by email at email@example.com within 48 hours of receiving your dress and we can arrange to send a return authorization (RAN) for the damaged dress and send you a replacement dress if available or issue a merchandise credit .The damaged dress must be returned in unworn condition with all tags and labels still intact.
Please note that shipping is at your cost, via a trackable method. Merchandise needs to be back to store (Valenti Childrens's Boutique) within 5 days from the original ship date. Once returned items will be inspected and we will issue the exchange, usually within 3 days of receipt of returned merchandise.
Christening and Communion wear are FINAL SALE. Hair accessories and sales items are FINAL SALE